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    Introduction

    Diziana, powered by Zendesk, comes with expert services to help you set up a truly efficient customer service operation. Some of the key areas we cover are:

     

    • Mapping out and automating your key business processes.

    • Multi-channel integration – getting Zendesk to work with voice telephony, social media, your corporate website and mobile technology.

    • Multi-branding – if you handle multiple brands.

    Developing intelligent event driven triggers to automate escalations and typical ticket handling tasks.

     

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    Tarun Sahu

    Diziana, powered by Zendesk, comes with expert services to help you set up a truly efficient customer service operation. Some of the key areas we cover are:

     

    • Mapping out and automating your key business processes.

    • Multi-channel integration – getting Zendesk to work with voice telephony, social media, your corporate website and mobile technology.

    • Multi-branding – if you handle multiple brands.

    Developing intelligent event driven triggers to automate escalations and typical ticket handling tasks.

     

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